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Return & Refund Policy

Return and Refund Policy

The company offers a return and the refund policy whereby you can easily return your product. You can return the product if

  • Product is damaged  
  • product is incorrect or incomplete
  • Wrong product
  • The seal is broken at the time of delivery

If your product comes under these conditions, then you just have to contact to Mayas support. You will be able to return the product, and the company will refund you. You can also avail a similar product for when you contact the support. The company hold international standards in service and dealing with the customers. We deeply care about the people who buy stuff from this website. 

The return policy is not applied to all the product. But it does apply to the majority of the product. You can't return some products so you will have to contact the support and let them know first about the product details. The return policy largely varies on the type of product that you are going to use. For this purpose, you need to check the company's return policy page for each type of product.

You are able to return the product if you don’t need the product any longer or you didn't like the size and the color of the product. You can also return if you have changed your mind. Well, there are some terms and condition that you need to know before you return your product.  

Conditions for Returns

  1. You can return the product if it is unused, unwashed, and unworn.
  2. You need to return the product without any scratch or flaw.
  3. Don't remove tags a user manual. Warranty cards, freebies, or accessories should remain intact. 
  4. Don't damage the box. Don’t write on the box and return the box in the same condition it was delivered to your address.

Refund Policy

Before refund, you need to know whether the product holds the refund policy or not. There is no need to return the product and ask for the refund if your product doesn’t follow the term and conditions for returns.
You can return the product and take your money back if your product upholds all the terms and conditions. You need to visit the company’s refund page and select a refund method. The refund method could be bank transfer, Easypaisa, Mobicash, or debit/credit card. The refund time largely depends on the refund method that you’ll choose. You need to return the product in 2-3 business days. If you deliver the product late, then the company will not be able to refund your money.

The company will check the product and make a complete satisfaction, whether it is the same product that was delivered to your address. The quality check may take 3-5 days depending upon the type of the product. Once the quality check is completed, then your payment will be transferred to the given payment method. The company will return the product to your address if it doesn't come up to the quality standards. Thank You